At The Pickle Engineer, your privacy matters to us. This policy explains what information we collect when you visit thepickleengineer.com or place an order, and how we use and protect it.
Information we collect
When you place an order or contact us, we collect the details you provide: your name, delivery address, phone number, and (optionally) email address. We also collect order details such as the products purchased and any delivery notes. When you browse our site, basic technical data (such as cookies, IP address, and pages viewed) may be collected to help the site function and to improve your experience.
How we use your information
We use your information to process and deliver your orders, arrange Cash on Delivery, contact you about your order, provide customer support, and improve our products and website. We do not sell or rent your personal information to anyone.
Sharing your information
We only share the information needed to deliver your order — for example, your name, address, and phone number are shared with our courier/delivery partner so they can deliver your package. We may also use trusted services such as analytics and advertising tools (e.g. Google and Facebook) to understand and improve our marketing.
Cookies
Our website uses cookies to keep your shopping cart working, remember your preferences, and measure site performance. You can disable cookies in your browser settings, though some features may not work properly.
Data retention
We keep order information for as long as needed to fulfil orders, provide support, and meet legal or accounting requirements.
Your rights
You may request access to, correction of, or deletion of the personal information we hold about you. To make a request, please contact us using the details below.
Contact us
If you have any questions about this Privacy Policy or your personal data, contact The Pickle Engineer by phone/WhatsApp at +8801708877945 or through our Contact page.